Skip to main content

Interviewer mode

Interviewer mode is designed for assisted data collection where an interviewer conducts the survey on behalf of the respondent, typically during phone calls or face-to-face interviews.

Overview​

This mode provides additional flexibility and control for interviewers who need to navigate through the survey dynamically, make corrections, and adapt to the conversation flow during live interviews.

What interviewer see​

Key features​

Flexible navigation​

  • Ability to go back and modify previous answers
  • Navigate freely between questions during the interview
  • Adapt to the natural flow of conversation

Answer modification​

  • Edit responses at any time during the interview
  • Corrections are immediately reflected in the survey flow
  • Real-time validation of changes

Conditional logic override​

How it works​

When you modify an answer that affects conditional logic:

  • The system recalculates all dependent conditions
  • Questions that no longer meet their conditions are automatically hidden
  • Previous answers to those questions are overridden in the history

Example scenario​

  1. Respondent initially answers "Yes" to "Do you own a car?" (Q1)
  2. They answer car-related follow-up questions (Q2, Q3, Q4)
  3. Interviewer later corrects Q1 to "No"
  4. Car-related questions are hidden due to conditions
  5. Previous answers to Q2, Q3, Q4 are marked as overridden in history

Use cases​

Phone interviews​

  • Interviewer can ask questions in any order based on conversation flow
  • Easy to go back and clarify or correct responses
  • Maintain natural conversation while ensuring data accuracy

Face-to-face interviews​

  • Adapt to respondent's pace and understanding
  • Correct misunderstandings immediately
  • Handle complex survey logic transparently

Quality control​

  • Review and verify responses before submission
  • Make corrections based on respondent clarifications
  • Ensure data integrity throughout the process